Student Centers

Building Maintenance

BUILDING MAINTENANCE

For most maintenance or housekeeping needs, please submit a work order. DO NOT use the work order system during emergencies.  Contact the Customer Service Center immediately by calling 703-993-2525

Submit a Work Order

For additional assistance between the hours of 8:30am and 5:00pm, Monday through Friday, call 703-993-2921 or email scenters@gmu.edu.

How to Create a Work Order

  1. Navigate to https://go.gmu.edu/ae

  2. Click "Create Request"
  3. Select the correct "Site" at the Fairfax campus from the dropdown list

  4. Fill in contact information fields. All fields with a '*' are required.
  5. Select a "Location" using the dropdown and text box

  6. Select a "Category"

    • Student Centers JC/HUB/SUB I
  7. Select an "Issue" from the dropdown

  8. Provide a description of the work requested

  9. Attach any documents or pictures if needed

  10. Click "Save"