Event Services Policies


Event Policies, Procedures, and Guidelines

All students, faculty, and clients must follow University policies, procedures, and guidelines while hosting and/or attending events to best ensure the safety and enjoyment of all. Please review the University’s event policies, procedures and guidelines below before making an event reservation.

University Policies & Related Law

Event Procedures & Guidelines

*General Guidelines For Space Use

*Free Speech at Mason Information

*Fire Safety Plan

*Fairfax Campus Building Addresses and Emergency Assembly Areas

Reserving The Chosen Location

Information regarding reserving University space can be found here. Or 25Live.

Setup Arrangements and Event Support

  • All venue setup information should go through University Events.
  • Groups should be reminded that when scheduling catering, they must determine with the caterer how many tables will be needed for service and then communicate this as a part of their room setup to Events Management. Events scheduled outside that a client wishes to hold even during rain or bad weather are strongly encouraged to schedule a rain-site location at time of initial reservation.

Assistance During Your Program

If further assistance is needed on the day of your event or during your program, please contact our Event Services staff at 703-993-8919. You may also visit the information desk staff in any facility and they will contact the Student Centers Staff for you.
  • If minor adjustments are needed the day of the event, clients should contact the Event Support staff at (703) 993-8919 for immediate assistance.
  • Event Support staff is on duty whenever Student Center buildings are open. The Event Support staff is responsible for on-site event support. They are responsible for communicating and enforcing published university policies, procedures and guidelines.

Inclement Weather

In the event of inclement weather, please see our inclement weather guidelines to learn how your event may be affected.

Advertising and Promotion

Looking for ways to market your upcoming event? Contact Student Centers for advertising opportunities.

Building Navigation and Event Venue Layouts

To help you plan your event and your event attendees navigate our facilities, here are links to reproducible maps and layouts.

Early Opening & Late Closing Fees

All early openings and late closings require special approval. There are special fees for opening and closing the facilities/venues beyond regular hours of operation for organizations. Organizations will be charged $150 for the 1st hour (or partial hour) and $40 for each additional half hour or increment thereof for any scheduled early opening and late closing.

Cancellation and “No Show” Procedure

  • Events in venues managed by Event Services must be cancelled at least one business day in advance of the event start time in order to avoid a fee. Events cancelled with less than one business days’ notice will incur a late cancellation fee of $75 for each large meeting space and $25 for each small meeting space.
  • If the group is a “no show*,” a fee of $100 for each large meeting space and $50 for each small meeting space will be assessed.
  • Events clearly labeled as “Rain Location” in 25Live will not be charged any fees if the client ends up not needing the rain location site. This will not be considered a “no show.”
  • If you reserve several spaces for your event and do not use any one of your assigned spaces, you will be charged a “no show” fee for each space not utilized during your event. Be sure to release any spaces you will not need at least one business day in advance of your event start time in order to avoid a fee.

NOTE: An event is considered a no show if event staff visits the space 3+ times during the event reservation time and finds no one in the space. If you only plan on using your reserved location for a small portion of the scheduled time, be sure to update your reservation to reflect the shortened time and notify event staff that you are present for your event.


Setup Changes and Event Charges Procedure

  • If a client requires a major setup change (a different setup from what was confirmed in 25live) after the room is already set up, the client will incur a setup change fee of $100 for each large meeting space and $50 for each small meeting space. Changes will only be made if time and resources allow. Student Centers reserves the right to deny a set up change requested less than 24 hours prior to the event – most events are set up one day in advance of your reservation time.
  • Any damages to the space or excessive cleaning/rearrangement required post-event will cause a client to incur a damage and/or cleanup fee comparable to the damage done. Clients are reminded to leave the space as they found it.
  • Clients will also be charged a major setup charge fee if they remove furniture or resources from spaces that they have not reserved for use at their own event/location.  Only Student Centers staff should move, arrange, setup or strike event furniture and equipment.

Billing, Charge Backs and Rates

  • Event Services will send out invoices for all support services at the end of each month for review. On approximately the 15th of the following month Event Services will perform Journal Voucher Charge Backs for clients utilizing an University Organization Code for payment. If an Organization is paying by check, all checks must be made out to George Mason University.
  • Event Services has three different billing rates (Internal, Sponsored and External). Rates are based primarily on method of payment.
  • For University entities paying by a University Organization Code the rate will be based on the 25Live classification of the event (typically internal or sponsored).
  • For services being paid for by other means (cash, check, credit card, …) the rate will be billed as external. Checks from Foundation Accounts will be classified the same as if paying with University Organization Code.