Step 1: Create An Account
To use the on-line form, you must first create an account in the system. This is a simple process. Enter your name and other identifying information. If you already have an account and the system identifies you, you can proceed. If you are new to the system, in the field labeled Account Number, type in 198557072.
Step 2: Select Your Zone
Location: If the issue you wish to report is in the Johnson Center, The Hub, or SUB I, please select Zone 5 as the location. If your issue is in Ike’s, Southside, or The Globe, please select Zone 4. If your issue is in Research Hall, Merten Hall, or another academic building, please select Zone 3.
Step 3: Select the Problem Type
The “craft” is the skill set needed to correct the problem.
Step 4: State the Problem
Give as much detail as you can.
Step 5: Give a Time Estimate
The purpose designates whether you wish the problem to be corrected or withheld until a cost and time estimate can be obtained.
Step 6: Give the Completion Date
Estimate a completion date.
Step 7: Add Attachments
Include any images, memos, history or other documents that would help provide the right level of detail in digital form. Note: Two pages maximum.
Step 8: Add A Password
For the password, type in gmu123.